Use case: Dental clinics

Organized clinic messages, with AI summaries and drafted replies

Answer patient emails from your stored clinic facts, and turn confirmed requests into organized tickets with an AI summary and a drafted reply.

What gets in the way

The same questions arrive again and again

Patients may ask about opening hours, services, prices, or clinic policies in separate messages, leaving your team to repeat the same answers.

Important details get buried in long threads

A request for prices may be split across several messages, mixed with opening-hours questions, insurance details, or follow-up questions.

Messages outside clinic hours need attention

A question that arrives after the front desk closes can remain unanswered until the clinic opens, even when the information is already known.

How HandleHQ helps

Collect the information by email

HandleHQ can greet patients, ask for missing details and recap them for the patient to confirm. It is tested in English, Roman Urdu and Urdu.

Start each ticket with a prepared response

Each ticket includes the collected details, an AI summary, a headline, and a reply already drafted for your team.

Teach it your clinic information

Store your clinic’s hours, prices, and policies in the portal. Questions that closely match a stored fact get that fact as the answer. When nothing matches, the assistant says the owner will confirm; that alone does not create a ticket.

An example conversation

Illustration Email

Hi, do you offer teeth cleaning?

Hello! Thanks for asking. Teeth cleaning is one of our services. Would you like to ask about pricing or appointment availability?

Yes, what are your opening hours?

We’re open Monday to Friday from 9am to 5pm and Saturday from 9am to 1pm.

Great. Can I book a cleaning for Friday afternoon?

I’ve noted a request for a cleaning on Friday afternoon. A member of the team will reply to confirm an available time.

An illustration only, not a real customer. Email is the only live channel today. WhatsApp is next, with no launch date yet.

Questions

Can HandleHQ receive WhatsApp messages now?

Not yet. Email is the only live channel today. WhatsApp is the next channel HandleHQ is working on, with no launch date yet. Instagram and website chat are not yet available.

Will the assistant reply in the customer’s language?

The assistant is tested in English, Roman Urdu and Urdu. Other languages may work, but they are not tested or promised.

Does the clinic need technical skills to set it up?

No code is needed. After payment, your welcome email gives you your own HandleHQ address with Gmail and Outlook steps, and you forward your business support email to it yourself. There is no setup call.

Is there a free trial?

Yes. Every plan has a one-time $20 setup fee, charged after your application is approved. The 7-day free trial starts once the fee is paid.

Early access

Apply for early access

Use Get early access to apply. Every plan has a one-time $20 setup fee, charged after your application is approved. The 7-day free trial starts once the fee is paid.

Get early access