portfolio

HandleHQ in action

Every business gets messages differently. HandleHQ extracts what matters and turns unstructured conversations into clean, actionable tickets — across any industry, in any language.

clothing_boutique — Pakistan

Custom order inquiry via WhatsApp

A customer sends an informal WhatsApp message about a custom garment. HandleHQ extracts the item, size, occasion, budget, and urgency — no back-and-forth needed from your team.

incoming message
whatsapp_inbound
+92 300 •••••••
# raw customer message "asslam o alaikum! I wanted to get a custom kurta made for eid. Size medium, embroidery on the collar and sleeves. My budget is around 5000 rupees. When would it be ready?" # channel: whatsapp · 10:42 AM
structured ticket
ticket_created
✓ extracted in 1.8s
# ticket #0042 ────────────────────────────────────── request_type custom_order item kurta (custom) details embroidery, collar + sleeves size medium occasion eid budget PKR 5,000 channel whatsapp status new ────────────────────────────────────── # ai replied to customer ✓
1.8s
ticket created & customer replied to
vs ~15 min manual handling
real_estate_agency — Pakistan

Property viewing request via email

A prospective tenant emails about a listing. HandleHQ extracts property details, intent, contact information, and preferred timing — instantly logged as a qualified lead.

incoming message
email_inbound
usman.k@gmail.com
# subject: 3BR DHA Phase 6 inquiry "Hi, I saw your listing for the 3 bedroom apartment in DHA Phase 6. I'd like to schedule a viewing this weekend. My name is Usman Khan, 0300-1234567. Looking to rent, not buy." # channel: email
structured ticket
ticket_created
✓ extracted in 2.3s
# ticket #0043 ────────────────────────────────────── request_type property_viewing property 3BR, DHA Phase 6 intent rent name Usman Khan phone 0300-1234567 email usman.k@gmail.com preferred this weekend status new ────────────────────────────────────── # ai replied to customer ✓
2.3s
qualified lead captured automatically
vs ~20 min manual triage
catering_business — UAE

Wedding catering quote via WhatsApp

A customer in Dubai asks about catering for a wedding. HandleHQ collects guest count, date, menu preferences, and venue — everything needed to send an accurate quote.

incoming message
whatsapp_inbound
+971 50 •••••••
# raw customer message "hi we need catering for a wedding on september 12. around 250 guests. we want traditional food, mandi, kabsa, harees. venue is in dubai marina. price per head?" # channel: whatsapp
structured ticket
ticket_created
✓ extracted in 1.9s
# ticket #0044 ────────────────────────────────────── request_type catering_quote event wedding reception date September 12 guests ~250 menu mandi, kabsa, harees venue Dubai Marina channel whatsapp status new ────────────────────────────────────── # ai replied to customer ✓
1.9s
complete event brief captured automatically
vs ~25 min of back-and-forth
home_services — Saudi Arabia

Repair request via WhatsApp

A homeowner in Riyadh describes a repair issue informally. HandleHQ identifies the problem types, rooms, and location — ready for your team to assign a technician immediately.

incoming message
whatsapp_inbound
+966 55 •••••••
# raw customer message "salam. there's a water leak under the kitchen sink and the AC in the master bedroom stopped cooling. need someone to check both. I'm in al-olaya, riyadh." # channel: whatsapp
structured ticket
ticket_created
✓ extracted in 2.0s
# ticket #0045 ────────────────────────────────────── request_type repair_visit issues kitchen sink leak, AC fault rooms kitchen, master bedroom urgency standard location Al-Olaya, Riyadh channel whatsapp status new ────────────────────────────────────── # ai replied to customer ✓
2.0s
dispatch-ready ticket in under 3 seconds
vs ~10 min manual logging
your_business

Works for your industry too.

HandleHQ is configurable for any business that handles customer messages. If your team spends time triaging WhatsApp or email, we can automate it.

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