Use case: Gyms

Gym customer messages, ready for your team

HandleHQ greets customers, collects details and drafts replies, so your gym can review each conversation in one ticket.

What gets in the way

Questions arrive after the desk closes

A member asks about tomorrow’s classes after hours, but the message waits until the next morning for a reply.

The important details are scattered

A customer mentions their preferred class, time and questions across several messages, leaving staff to piece together the conversation.

Every reply starts with a blank page

Your team has the customer’s message, but still needs to gather the details and write a clear response from scratch.

How HandleHQ helps

Replies at any hour

When a customer email arrives, the assistant replies automatically, at any hour, then leaves a tidy ticket with the details your team needs. It is tested in English, Roman Urdu and Urdu.

Details and guardrails

The assistant greets customers, asks the right questions and collects details. Industry guardrails help it avoid promises it should not make on the gym’s behalf.

A setup for your business type

HandleHQ has 30 pre-configured business types, and you pick yours in settings.

An example conversation

Illustration Email

Thanks for your email. I can help with class questions.

Hi, do you have any classes available tomorrow morning?

What type of class are you interested in, and what time works for you?

I’m interested in yoga at 7am.

Thanks. To recap: a yoga class tomorrow at 7am. I’ll pass this to the gym team, and a person will reply to confirm.

An illustration only, not a real customer. Email is the only live channel today. WhatsApp is next, with no launch date yet.

Questions

Is HandleHQ set up for gyms?

HandleHQ comes with 30 pre-configured business types, and you pick yours in settings. If you are not sure which one fits, email hello@handlehq.net.

What does a gym message ticket include?

Each ticket includes the collected details, an AI summary, a headline and a reply already drafted for review.

Can customers message through WhatsApp now?

Not yet. Email is the only live channel today. WhatsApp is the next channel HandleHQ is working on, with no launch date yet. Instagram and website chat are not yet available.

How does application and onboarding work?

You apply with a short form. The founder reviews every application by hand and aims to reply within one business day. After approval you pay the one-time $20 setup fee, and the 7-day free trial starts once it is paid.

Early access

Apply for early access

Use Get early access to apply. Every plan has a one-time $20 setup fee, charged after your application is approved. The 7-day free trial starts once the fee is paid.

Get early access