Use case: Real estate agencies

Real estate enquiries, ready for your team

Reply to property enquiries by email, with a summary and drafted response ready in each ticket.

What gets in the way

Enquiries compete with showings

Prospective buyers and tenants may ask about availability, areas, move-in dates and viewing times while you are between appointments.

The important details get buried

Sorting each thread for contact details, property preferences and the next step can slow down a useful reply.

Questions do not wait for office hours

A message about a viewing or rental requirement can arrive late, leaving a prospective client waiting until the team is free to respond.

How HandleHQ helps

Answer as enquiries arrive

HandleHQ replies automatically when a customer email arrives. It is tested in English, Roman Urdu and Urdu.

Give your team the details and a drafted reply

Each ticket includes the collected details, an AI summary, a headline and a reply already drafted for your team.

Teach the AI your policies

Store your hours, prices and policies in the portal. When a customer question closely matches a stored fact, the assistant answers with that fact. When nothing matches, the assistant says the owner will confirm; that alone does not create a ticket.

An example conversation

Illustration Email

Hi, are any apartments available for rent near the city centre?

Hello! I can help with that. Are you looking for a long-term rental, and when would you like to move in?

Yes, long-term, ideally from next month. What details do you need?

Please share your budget range, preferred property type and any must-haves. I can record those details for the agency to review.

Thanks, I’ll send those over now.

An illustration of a typical exchange, not a real customer. Email is the only live channel today. WhatsApp is next, with no launch date yet.

Questions

Is HandleHQ set up for a real estate agency?

HandleHQ has 30 intake templates, 24 of them business-specific, and you pick yours in Settings. The AI is instructed not to quote prices it has not been given or commit you to anything.

Is WhatsApp available now?

Not yet. Email is the only live channel today. WhatsApp is the next channel HandleHQ is working on, with no launch date yet. Instagram and website chat are not yet available.

What does onboarding involve?

Onboarding is self-serve. No code is needed. After payment, your welcome email gives you your own HandleHQ address with Gmail and Outlook steps, and you forward your agency’s support email to it yourself. There is no setup call.

Which languages can the AI reply in?

The assistant is tested in English, Roman Urdu and Urdu. Other languages may work, but they are not tested or promised.

Early access

Put HandleHQ on your business email

Apply for early access. Every plan has a one-time $20 setup fee, paid after approval, and a 7-day free trial that starts once the fee is paid.

Get early access