Use case: Restaurants

Restaurant messages, answered and organized

HandleHQ replies to guest emails, collects details, and prepares clear tickets with summaries and drafted replies.

What gets in the way

Messages arrive during service

Guests ask about opening hours, the menu, prices, and dietary options while your team is serving tables, taking orders, and managing deliveries.

Answers must match restaurant policies

It is easy to quote the wrong price, confirm an item you cannot actually provide, or give an answer that does not match your current policies.

Important details get buried in threads

Customer questions, contact details, and message history can become difficult to find when your team is already busy handling the restaurant.

How HandleHQ helps

A restaurant-shaped workflow

Choose your business type in settings. HandleHQ has 30 pre-configured types, each with its own guardrails.

Answers based on your details

Store your restaurant’s hours, prices and policies. Questions that closely match a stored fact are answered with it, while other messages become tickets for a person.

A clear ticket with the reply ready

Each ticket has the details filled in, plus an AI summary, a headline, and a reply already drafted, so you can assign it or close it.

An example conversation

Illustration Email

Hi, are you open today?

Hi! We’re open today from 12:00 pm to 10:00 pm. How can I help?

Do you have any vegan options?

Good question. I will pass this to our team so a person can reply with the details. What name should they use?

Sara.

Thanks, Sara. To confirm: you would like to know about vegan options on our menu. Reply yes and I will create the request for our team.

An illustration of a typical exchange, not a real customer. Email is the only live channel today. WhatsApp is next, with no launch date yet.

Questions

Is HandleHQ designed for restaurants?

HandleHQ has 30 pre-configured business types, each with its own guardrails. You pick your business type in settings.

Can it use our hours, prices, and policies?

Yes. You can store your hours, prices and policies in the portal. When a customer question closely matches a stored fact, the assistant answers with that fact. Other questions become tickets for a person.

Can it respond in different customer languages?

The assistant is tested in English, Roman Urdu and Urdu. Other languages may work, but they are not tested or promised.

Can we use WhatsApp now?

Not yet. Email is the only live channel today. WhatsApp is the next channel HandleHQ is working on, with no launch date yet.

Early access

Put HandleHQ on your business email

Apply for early access. Every plan has a one-time $20 setup fee, paid after approval, and a 7-day free trial that starts once the fee is paid.

Get early access