Use case: Beauty salons

Handle salon emails with the details gathered and confirmed

HandleHQ replies to salon customers by email, collects details and drafts replies, so your team can edit the draft and send it from your own email.

What gets in the way

Booking questions can arrive between clients

A customer may message while you are cutting, coloring or caring for another client, leaving you to catch up after the salon gets busy.

The important details get scattered

Service interests, preferred times and customer questions can be spread across long message threads, making them harder to review and answer.

Replying to every message takes extra time

Writing a blank-page response for each enquiry adds work when you would rather stay focused on appointments and clients in the chair.

How HandleHQ helps

Configure the AI for salons

Choose your intake template in Settings. HandleHQ has 30, 24 of them business-specific, and the AI is instructed not to quote prices it has not been given or commit you to anything.

Start with the context already organized

Once the customer confirms their details, HandleHQ creates a ticket with them, an AI summary, a headline and a drafted reply for your team to review.

Review the exchange in one place

Read every message exchange inside the ticket without switching apps or digging through threads.

An example conversation

Illustration Email

Hi, do you have any availability for a haircut next week?

Hi! What day works best for you, and would you prefer a morning or afternoon appointment?

Thursday afternoon, if possible.

Thanks. What type of haircut would you like, and roughly how long has it been since your last one?

A regular cut and trim. It has been around eight weeks.

Thanks. To confirm: a regular cut and trim, Thursday afternoon next week. Reply yes and I will pass this to the salon team, who will confirm a time with you.

An illustration of a typical exchange, not a real customer. Email is the only live channel today. WhatsApp is next, with no launch date yet.

Questions

Can HandleHQ reply in the language my salon customers use?

The assistant is tested in English, Roman Urdu and Urdu. Other languages may work, but they are not tested or promised.

Can I review a drafted response before it is sent?

Yes. HandleHQ drafts a reply that you can edit directly in the portal, copy and send from your own email.

Which messaging channels are available now?

Email is the only live channel today. WhatsApp is the next channel HandleHQ is working on, with no launch date yet. Instagram and website chat are not yet available.

What does getting started involve?

You complete a short application. Once it is approved, you pay a one-time $20 setup fee and your 7-day free trial starts. After the trial, your plan renews monthly at its listed price until you cancel.

Early access

Put HandleHQ on your business email

Apply for early access. Every plan has a one-time $20 setup fee, paid after approval, and a 7-day free trial that starts once the fee is paid.

Get early access