Use case: Private tutoring

Customer-message support for private tutoring

Keep enquiries organised with summaries, internal notes and ready-to-send replies.

What gets in the way

Enquiries need the same essential details

Parents may ask about the learner’s age, current level, goals and availability in separate messages, leaving you to identify and record what matters.

Messages can arrive when you are unavailable

An enquiry sent outside teaching or preparation hours may have to wait until you are ready to respond.

Every conversation needs careful follow-up

After reading each thread, you still need to summarise the learner’s needs, draft a response and keep track of the next step.

How HandleHQ helps

Guardrails for your business type

HandleHQ has 30 pre-configured business types, each with its own guardrails. You pick your business type in settings.

Set the answers your tutoring business gives

Store your hours, prices and policies in the portal. Questions that closely match a stored fact are answered with it, while other questions become tickets.

Start follow-up with the details organised

Each ticket can include completed details, an AI summary, a headline and a reply already drafted for you.

An example conversation

Illustration Email
Hello, I’m interested in private tutoring. Are you available for English lessons?
Hello! Thanks for reaching out. Could you share the learner’s age, current level and what you would like to work on?
They’re a teenager and need help with speaking confidence and school assignments.
Thank you. To confirm: English lessons focused on speaking confidence and school assignments. Reply yes and I will pass this to a tutor, who will get back to you.

An illustration of a typical exchange, not a real customer. Email is the only live channel today. WhatsApp is next, with no launch date yet.

Questions

Does HandleHQ support private tutoring businesses?

HandleHQ has 30 pre-configured business types, each with its own guardrails. You pick your business type in settings.

Can the assistant reply in the parent or learner’s language?

The assistant is tested in English, Roman Urdu and Urdu. Other languages may work, but they are not tested or promised.

Can I review and edit a drafted reply?

Yes. HandleHQ drafts a reply that you can review, edit directly in the portal and send.

Is WhatsApp available for tutoring enquiries now?

Not yet. Email is the only live channel today. WhatsApp is the next channel HandleHQ is working on, with no launch date yet. Instagram and website chat are not yet available.

Early access

Put HandleHQ on your business email

Apply for early access. Every plan has a one-time $20 setup fee, paid after approval, and a 7-day free trial that starts once the fee is paid.

Get early access