Is There a Free Trial and What Is the HandleHQ Setup Fee?

Every HandleHQ plan has a one-time $20 setup fee, charged after your application is approved, and a 7-day free trial that starts after the fee is paid. Your subscription starts after the free trial. The setup fee is non-refundable.

How the trial and setup fee work

Every plan includes a 7-day free trial and a one-time $20 setup fee. After the trial, the subscription renews monthly until you cancel. If you cancel during the trial, the subscription is never billed.

This means the free trial and the setup fee are separate parts of the price. The trial lasts 7 days, while the $20 fee is a one-time setup charge. Because the setup fee applies to every plan and is charged after approval, it is not limited to one particular plan.

The timing is important. The $20 setup fee is charged once your application is approved, the 7-day free trial starts after you pay it, and your subscription starts after the trial. As a practical budgeting step, consider the $20 alongside the cost of whichever subscription you choose after evaluating the trial.

When is the $20 fee charged?

The setup fee is charged once your application is approved. It is non-refundable, so treat the $20 as a committed charge rather than money that can be recovered if you decide not to continue.

You apply with a short form on the site, and the founder reviews every application by hand. After approval, HandleHQ emails you a payment link for the $20 setup fee. Payments are processed through Stripe. Your 7-day free trial starts after the fee is paid.

Before applying or completing payment, it is sensible to:

• Review the available plans and decide which one fits your expected usage.
• Set aside the one-time $20 setup fee.
• Note the date your 7-day free trial begins.
• Record the date the trial ends so you have plenty of time to evaluate the service.
• Check that you understand the subscription cost that will apply after the trial.

These are general budgeting steps, not additional HandleHQ charges. The public pricing facts identify the free-trial period, the one-time setup fee, and the fact that the subscription starts after the trial.

Is the setup fee refundable?

No. The $20 setup fee is non-refundable. This distinction matters when deciding whether to proceed: the trial may be free, but approval is followed by a one-time setup charge that cannot be refunded.

Before paying, confirm that the plan and setup are appropriate for your business. General business advice is to separate a one-time non-refundable cost from your recurring budget. That makes it easier to see the complete commitment rather than focusing only on the introductory trial.

Understanding the full cost

The clearest summary is:

• Free trial: 7 days on every plan.
• Setup fee: $20, once.
• When the setup fee is charged: After your application is approved.
• Refund status: The setup fee is non-refundable.
• Trial start: After the setup fee is paid.
• Subscription start: After the 7-day free trial.
• Cancelling during the trial: The subscription is never billed.

If you are still deciding whether HandleHQ fits, use the trial to assess the product based on your own business needs and the plan you are considering. Then compare the subscription price with the value you expect to receive. The trial is an opportunity to evaluate the service, while the $20 setup fee should be treated as a separate, non-refundable cost.

Still have questions?

If you need help choosing a plan or understanding the application, trial, or setup-fee process, contact HandleHQ at Contact page. You can also email hello@handlehq.net. The founder replies as soon as he can and aims to reply within one business day.