What Is Included in the Starter Plan?

What you get

Starter costs $39.99 a month. It includes:

• 500 AI conversations a month. A conversation is one customer thread the assistant handles, from the first message to the ticket.
• 1 channel. Email is the only live channel today. When WhatsApp launches, you can use it as your one channel instead, at no extra cost.
• 2 team seats, so you and one other person can log in.
• The owner portal: the inbox, ticket detail with the full conversation, AI summaries and drafted replies, assignments, internal notes, stored business facts and CSV export.
• Email support from the founder at hello@handlehq.net.

What it does not include

The analytics page comes with Growth and up. Shortly after you pass 500 conversations in a month, the assistant stops starting new conversations and tells those customers a person will reply, so you answer them yourself until the month resets. You get an email as you get close.

Trial and setup fee

Every plan has a one-time $20 setup fee, charged after your application is approved, and a 7-day free trial that starts once the fee is paid. Cancel during the trial and the subscription is never billed. The setup fee is not refundable.

Is it the right plan?

Starter fits an owner who answers their own customers and gets up to about 15 customer emails a day. If you have a small team sharing the inbox, look at Growth.

Still have questions?

Email hello@handlehq.net. It comes straight to the founder, who aims to reply within one business day.