Account and support
What Support Do Early Access Partners Receive?
Who answers
All support is by email at hello@handlehq.net, and the founder answers it himself. There is no ticket queue between you and the person who built the product, and no separate priority tier.
When
There are no staffed support hours. The founder aims to reply within one business day and usually sooner.
What else early access includes
- Self-serve setup with no call: your account is activated automatically after payment, and the welcome email shows you how to forward your support email to HandleHQ.
- Your early access price kept for as long as you stay subscribed.
- A say in what gets built next.