How Do I Start My Free Trial?

Starting your HandleHQ free trial is straightforward: submit the short application, wait for it to be reviewed and approved, pay the one-time setup fee through Stripe checkout, and then set your password to log in. Your seven-day free trial starts once the setup fee is paid. The steps below explain the process and include some general advice for preparing to evaluate the service.

Before You Apply

Start by filling out HandleHQ’s short application form. The founder reviews every application by hand and aims to reply within one business day. That is a target, not a promise, so leave some room before planning the day your trial begins.

General business-owner advice: Before submitting the application, take a few minutes to think about what you want HandleHQ to help you evaluate during the trial. Write down the kinds of customer questions your business receives most often and any instructions you would want to give an assistant. These are planning notes rather than HandleHQ requirements, but having a short list may make it easier to judge whether the service is a good fit.

It can also help to decide who will be responsible for the first login. That person should be available after the setup payment so they can set their password and log in when the trial begins. Make sure the person can use the email address and devices they will need during the trial.

Pay the One-Time Setup Fee

Once your application is approved, HandleHQ charges a one-time $20 setup fee. The fee is non-refundable, and HandleHQ directs applicants to pay it through Stripe checkout.

At checkout, confirm that you are paying the expected amount. As general advice, save the receipt and record the payment date in your business accounts. These habits can make the transaction easier to identify later if you need help with billing records.

Your seven-day free trial starts after the one-time setup fee is paid. Your subscription begins when the trial ends, and if you cancel during the trial, the subscription is never billed. Before the trial ends, review the current plan options and pricing so you understand what would happen if you choose to continue.

Set Your Password and Log In

After the setup payment, your trial begins and the next step is to set your password and log in. Follow the access instructions provided for your account rather than assuming that a particular invitation message, link, or screen will appear.

General account-security advice: Choose a password that is difficult for others to guess, avoid reusing a password from another service, and store it in a password manager if you use one. Make sure the person responsible for the trial can access the email address and device they plan to use. If access instructions do not arrive or a login does not work, contact HandleHQ instead of waiting until the end of the trial.

Complete the first login as soon as access is available. An early login gives you time to spot access questions and email them in while there is still plenty of trial left. The founder answers every support email and aims to reply within one business day.

Use the First Part of Your Trial Wisely

The purpose of this article is to explain how the trial starts, not to promise specific business results. The following is general advice for any business evaluating a new service.

Choose one or two outcomes you want to assess. Depending on your business, you might focus on how often customers ask questions, how clearly information is recorded, or how useful the assistance is to your team. Keep your chosen outcomes somewhere you can review them at the end of the seven days.

Set a calendar reminder before day seven. Use it to review your notes, list unresolved questions, and decide what you need to know before making a decision. If you evaluated the service with your team, ask each person for one clear observation: what worked, what was confusing, and what should be checked before continuing.

Remember that the trial starts after the one-time $20 setup fee is paid. The practical first steps are therefore to apply, wait for review and approval, pay through Stripe, set your password, and log in.

Still have questions? Visit handlehq.net/contact.html or email hello@handlehq.net. The founder answers every support email and aims to reply within one business day.